Last Updated: October 6, 2026
1. Introduction
Operavo is a brand of DIEFFETECH S.R.L. We respect your privacy and are committed to handling personal information responsibly, transparently, and in accordance with applicable data protection requirements.
This Privacy Policy explains how personal data may be collected, used, stored, and protected when you visit operavoit.com, contact us, submit a service enquiry, or otherwise interact with Operavo.
2. Data Controller
The data controller responsible for personal data processed through this website is:
DIEFFETECH S.R.L.
Trading / Brand Name: Operavo
REA Number: MI-2033573
VAT Number (P.IVA): IT 08559260966
Via Gaetano Donizetti 2, 20122 Milano (MI), Italy
Director: Francesco Desiderio
Email: [email protected]
Phone: +39 0377 221626
3. Personal Data We Collect
Depending on how you interact with our website, we may collect information you voluntarily provide, including:
- Name and surname
- Email address
- Telephone number
- Company or business information
- Consultancy package of interest
- Information included in your enquiry
- Communications you send to Operavo
The website may also process technical information necessary for security and website functionality. Additional information may be processed through optional analytics or similar technologies where the required consent has been provided.
4. How We Use Personal Data
Personal information may be processed to:
- Respond to enquiries and requests.
- Provide information about our consultancy services.
- Discuss requested consultancy packages.
- Prepare proposals and manage client relationships.
- Communicate with prospective and existing clients.
- Operate, maintain, and secure our website.
- Meet applicable legal and regulatory requirements.
- Understand website usage where the required consent has been obtained.
5. Legal Basis for Processing
Where the General Data Protection Regulation applies, personal data is processed using an appropriate legal basis under Article 6 GDPR.
Depending on the circumstances, this may include your consent, processing necessary to take steps at your request before entering into a contract, processing necessary for the performance of a contract, compliance with a legal obligation, or our legitimate interests where those interests do not override your fundamental rights and freedoms.
6. Contact and Service Enquiries
When you submit a contact or consultancy request, the information you provide will be used to understand your requirements and respond to your enquiry.
Submitting an enquiry does not automatically create a consultancy agreement. Any engagement will be subject to further discussion and the applicable commercial arrangements.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required to meet legal, accounting, contractual, or regulatory obligations.
Retention periods may differ depending on the type of information and the purpose for which it is processed.
8. Sharing Personal Data
We may share personal data with service providers that assist us in operating our website or delivering our services where this is necessary and legally permitted.
Where third parties process personal data on our behalf, appropriate contractual and organisational safeguards should be used.
We may also disclose information where required by applicable law, regulation, legal proceedings, or a competent authority.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies.
Strictly necessary technologies may be used where required for the operation and security of the website. Optional technologies should only be activated where the appropriate consent has been obtained.
Visitors who decline optional cookies should not be tracked through those technologies.
For additional information, please read our Cookie Policy.
10. Your Data Protection Rights
Subject to applicable law, you may have rights concerning your personal data, including the right to:
- Request access to your personal data.
- Request correction of inaccurate information.
- Request erasure of personal data.
- Request restriction of certain processing.
- Object to certain processing.
- Request data portability where applicable.
- Withdraw consent where processing is based on consent.
Requests can be sent to [email protected].
11. Italian Data Protection Authority
Where applicable, individuals also have the right to lodge a complaint with the Garante per la protezione dei dati personali, the Italian Data Protection Authority.
12. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website functionality, data-processing activities, or applicable requirements change.
The latest revision date will always appear at the top of this page.
14. Contact Us
For privacy-related questions or requests:
DIEFFETECH S.R.L. / Operavo
Via Gaetano Donizetti 2, 20122 Milano (MI), Italy
Email: [email protected]
Phone: +39 0377 221626